The Server and Addin Task Event document contains general event detail such as event type, subtype, severity, Addin Task name, and value. This document may also reference information that is stored Modular documents. Referenced information includes the Probable Cause, Possible Solution, and Corrective Action statements. The Server and Addin Task Event document can reference multiple Probable Cause, Possible Solution and Corrective Action statements for one event, and these referenced statements are stored as Lotus® entries or Custom entries. This document does not display when an event occurs, instead, DDM stores information about an event and the information from the Server and Addin Task document is included on the Event report when an actual event occurs.
If you want to modify a Probable Cause, Possible Solution or Corrective Action statement for a particular event, you can make that modification on the Server and Addin Task Event document. The modification would apply to the Lotus, Custom, or Stock entry you chose, and the modification would appear on new Event Reports for that event only. The modification would not apply to Event Reports generated before the change was made.