You can get help solving problems in mail.

For more troubleshooting information, visit https://support.podc.sl.edst.ibm.com/support/home/.

How do I cancel an email sent by mistake?
You can retract a message that you have already sent, if it is saved in the Sent view. This feature is useful if you sent a message in error, or if you want to edit the content of a sent message and resend it.

How do I remove a wrong address from the type-ahead list?
When you address an email, if an incorrect address appears in the type-ahead list, you can hide it. In the type-ahead list or the Recent Contacts view, right-click the address and then select Hide in Recent Contacts.

Why are some options greyed-out or locked?
If there are greyed-out or locked preferences or options anywhere in Notes, then your administrator has disabled those options, and you cannot change them.

How do I check spelling in multiple languages?
To check the spelling in emails and documents that use more than one language, you can tag text to be checked by a different dictionary. To use this feature, you must have dictionaries for other languages installed. For more information, ask your administrator.