Field | Action |
Monitor Polling Interval | Specify how frequently a user's mail database is checked for changes when it is actively being monitored for Auto Sync. This check is made between the Traveler server and the user's mail database. The server's polling interval in seconds. The default is 3 seconds. |
Heartbeat Algorithm | Do not change this value. Algorithm to use when sending the connection keep alive message. Note that the keep alive message is only sent if there is no other Auto Sync activity. Indefinite Detection is currently the only supported option. |
Heartbeat Initial Interval | Specify the initial interval to use for keep alive polling. This value should not be shorter than any network time out values nor should it be shorter than the Minimum Interval specified. The default is 30 seconds. |
Heartbeat Algorithm Minimum Interval | Specify the minimum interval allowed to keep polling alive. The Heartbeat Algorithm will not be allowed to calculate a value smaller than this value. The default is 30 seconds. |
Heartbeat Algorithm Maximum Interval | Specify the maximum interval allowed to keep polling alive. The Heartbeat Algorithm will not be allowed to calculate a value greater than this value. The default is 15 minutes. |
Heartbeat Retry Interval | Specify the number of minutes to use the optimal keep alive interval before calculating a new optimal value. The default is 30 minutes. |
Port for TCP Connections | Specify the TCP port used for Auto Sync communications between the Traveler Server and Client. This port must not be used by other applications on this server. If the Traveler server is behind a firewall this port must be open on the firewall or the Traveler client must use a VPN to tunnel through the external firewalls. The default is 8642. |
Device Offline Timeout | Specify the maximum number of hours a user can be inactive before the user's mail database is no longer actively monitored. The user can still access the Traveler Server by activating the device or starting the Traveler Client. As soon as the device is detected by the server after this timeout, the server will resume active monitoring of the mail database. The default is 24 hours. |
User Cleanup Timeout | Specify the maximum number of days that a user can be inactive before the user is purged from the Traveler database. The user can still connect by activating the Traveler client, but the client will be required to reregister with the Server and data will be synchronized as if this is a new user. The default is 30 days. |