ERROR MESSAGES

This request is not supported with the version of your ID file. An ID file containing a hierarchical name is required.
What happened

You tried to obtain cross-certification or other options for your User ID, but your User ID is flat, and needs a hierarchical name to make use of the options you requested.

What you can do

Ask your HCL Domino® administrator to establish hierarchical naming in your organization.

Parent topic: Error messages

Related concepts
Your Notes User ID and how to store it