HCL Notes® cannot find the Character Translation File; you must specify one. The file determines what language Notes uses when importing and exporting files.

What you can do

1. Click File > Preferences.

Notes Basic client users: Click File > Preferences > User Preferences

Macintosh OS X users:Notes > Preferences

2. Click the Change button next to Import/Export characters.

3. Select the set that matches your language, and click OK.

Parent topic: Error messages

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