You usually see this message when trying to specify your home (mail) server while configuring HCL Notes®. The message may appear because the server isn't available, or because you don't have a protocol enabled that can communicate with the server.

What you can do

• Make sure "Try all available network types" is selected during configuration.
• Enter the name of any server that you know is available and that has a Domino® Directory where you are listed.
• Ask the Domino administrator what network protocols your home server supports, and make sure that you have a network protocol enabled that can communicate with the server.

Related concepts
Locations and accounts

Related tasks
Using a LAN, cable, or DSL to access Notes mail and applications

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